Introduction The collection and management of users’ personal data by Cherry Creative Agency is subject to this Privacy Policy, as well as national, European, and international laws regarding the protection of personal data, including the General Data Protection Regulation (GDPR) (EU 2016/679).

1. What Personal Data We Collect

Personal data refers to any information that identifies an individual. We collect and process personal data only when users voluntarily provide it with explicit consent. This may include:

• Name and surname
• Email address
• Telephone number
• Data collected via cookies (explained below)

We do not collect or process sensitive personal data under any circumstances.

2. Purpose of Data Collection

We collect and process your personal data only for the following purposes:

• To communicate with you after you express interest in our services.
• To send you updates and newsletters about our activities and services.
• To provide personalized recommendations and assistance via email, phone, or SMS.

Your data will only be used for the above purposes and will never be shared with third parties for advertising purposes without your consent.

3. How We Collect Data

We collect personal data when:

• You subscribe to our newsletter.
• You fill in a contact or consent form requesting communication from us.
• You interact with our website and services using cookies (detailed below).

4. Cookies Policy

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us analyze website performance and customize your browsing experience.

Types of Cookies We Use

1. Essential Cookies – Necessary for website functionality (e.g., login authentication, session maintenance).
2. Performance Cookies – Help us analyze website traffic and user interactions.
3. Functionality Cookies – Enable website personalization based on your preferences.
4. Marketing Cookies – Used for tracking and advertising purposes (only with user consent).

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. User Rights & Data Protection

Under GDPR, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Restrict processing of your personal data.
• Object to processing for marketing purposes.
• Request data portability to transfer your data to another service provider.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected]

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you request data deletion, we will securely erase your information from our systems in compliance with GDPR guidelines.

7. Security Measures

We implement security measures to protect personal data from loss, misuse, unauthorized access, disclosure, or alteration. These include:

• SSL encryption for secure data transmission.
• Access control to limit data access to authorized personnel only.
• Regular security audits to prevent breaches.

8. Data Breach Procedures

In case of a data breach, we will:

• Identify and assess the breach.
• Notify the relevant authorities and affected users within 72 hours, as required by GDPR.
• Take immediate steps to contain and resolve the breach.

9. Automated Decision-Making & Profiling

We use automated systems to enhance website security and detect potential threats. These systems may restrict access based on security risk factors. If you experience issues accessing our website, please contact us.

10. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to file a complaint with the Hellenic Data Protection Authority (HDPA) or another relevant regulatory body.

Contact Information

For any privacy-related inquiries, please contact us at: Cherry Creative Agency Email: [email protected] Website: cherrycreativeagency.com

This Cookies & Privacy Policy was last updated on March 2025. We reserve the right to update this policy as needed.